The questions
we're asked.
The answers
we actually give.
No corporate non-answers. No vague reassurances. Just plain, honest responses to the things clients actually want to know before working with us.
28 questions answered across 7 topics.
Iyara Labs offers 4 services for businesses in the UAE, the US, and India. Websites and Landing Pages: brand sites, landing pages, and e-commerce storefronts built with GEO-ready architecture to rank on Google and get cited by ChatGPT, Gemini, and Claude. Conversational AI: chatbots, WhatsApp commerce bots, and voice agents with Arabic, English, Hindi, and Tagalog support, running on the official WhatsApp Business API. Data Analytics and Dashboarding: custom dashboards connecting your ad platforms, CRMs, and commerce tools into one automated view. AI Consulting and Implementation: an operations audit, a ranked shortlist of AI opportunities with impact estimates, hands-on implementation, and team training. Every service runs on 1 of 2 tiers: Launch (a one-time build you own) or Eclipse (an ongoing retainer).
Iyara Labs has built working AI systems across real estate, logistics, and marketing agencies in the UAE; retail and e-commerce across the GCC and India; fintech and design companies in India; and B2B SaaS, AI, and healthcare companies in the US. Our US healthcare work is HIPAA-compliant. All solutions are built in line with SOC 2 controls and GDPR principles, and can run entirely on your own infrastructure if data sovereignty matters. If your industry is not on this list, the more useful question is whether your business has repetitive manual processes slowing it down. Almost always it does. That is what the first call is for.
AI automation replaces repetitive manual tasks with software that runs continuously, without a person needed for every step. It reads, classifies, routes, responds, and acts on rules or learned behaviour so your team can focus on work that actually requires them. A Dubai-based logistics company had its sales team buried in WhatsApp orders. We built an AI processing bot that handles the bulk of incoming orders and cut processing time by over 90%. A UAE shipping company was spending hours each week on manual invoicing and spreadsheet reconciliation. We implemented AI data analytics tools that made their workflow over 40% more efficient, letting them manage significantly more shipments with the same team. A US health tech company was handling 10,000 intake forms manually each year. Our AI pipeline now processes them at 99.6% accuracy with no manual intervention. The question is not whether AI is ready. It is which parts of your business are slow because a person is doing something a system could handle faster.
Iyara Labs has offices in Dubai (UAE), San Francisco (US), and Kochi (India). These are not satellite offices. They are local teams who have built careers and run operations in each market. For UAE and GCC clients, we are active across Dubai and Abu Dhabi. Our US team operates across both coasts, with the founders having worked with businesses in New York and San Francisco. Our India team is based in Kochi and has worked with clients in Delhi and across the subcontinent. We can meet you in person if you are in the UAE, San Francisco, or Kochi.
Yes. We work with clients in the EU, the UK, and other parts of the world. Our 3 office locations across Dubai, San Francisco, and Kochi give us time zone coverage that works for most global clients. If you want to work with us and are based somewhere else, reach out. We are flexible and will make it work.
Nothing formal. No brief, no spec, no budget figure. Come with a problem you want to solve, a process that frustrates you, or a sense that something could work better. We ask the questions. By the end of the call, you will have a clearer picture of what is worth building, and so will we.
Most engagements begin within 10 business days of the first conversation. The discovery call is day zero. After that, we scope, propose, and work starts. We move quickly because we have built enough systems across enough industries to know exactly how. There is no extended sales cycle on our side.
We do both, and they are connected by design. Consulting without building produces a deck. Building without consulting produces a solution looking for a problem. Our AI Consulting service starts with an audit of your operations: where time is lost, which processes are automatable, and what each opportunity is worth. That produces a ranked shortlist with impact estimates and build costs. Before the engagement ends, 1 working automation ships to production. Not a prototype. A system your team uses immediately. You can stop there or continue on retainer. Most consultants tell you what is possible. We tell you what is worth building, then build it.
Every project is priced based on your exact specifications. We do not use a rate card because every problem is different. Before any work begins, you get a clear cost breakdown tied to specific deliverables. There are no surprise invoices. Every dollar, dirham, rupee, or pound maps to something you can point to. Price is agreed upfront and does not change unless the scope does.
Yes. The first call is complimentary with no obligation. No pitch deck, no commitment, nothing to prepare. Come with a problem or a process that is slowing you down. We ask the right questions and will tell you honestly if we are a fit. If we are not, we will say so.
Yes. All build engagements are fixed-price against a defined scope. You know the full cost before work begins. If scope changes at your request, we give you a revised quote before proceeding. No open-ended arrangements, no bills that grow without warning.
Yes, through our Eclipse tier. After a project is delivered, most clients move to a monthly retainer covering performance monitoring, iterative improvement, and new builds. Eclipse pricing is a flat monthly fee against a defined scope. No variable billing. Launch covers the one-time build. Eclipse covers everything after.
Launch is a one-time build. We scope, build, and hand over. You own the code and infrastructure outright. Eclipse is a monthly retainer: ongoing monitoring, continuous improvement, new feature development, and proactive optimisation. Most clients start with Launch to get a working system into production, then move to Eclipse when they want ongoing progress rather than ad hoc builds.
Websites and Landing Pages. Launch: brand site or campaign page, GEO and SEO-ready architecture, CMS integration, mobile optimisation, and full handover. Eclipse adds: performance monitoring, content updates, A/B testing, Core Web Vitals maintenance, and new page builds. Conversational AI. Launch: chatbot, WhatsApp bot, or voice agent deployed to production with your brand voice, language settings, and integrations. Eclipse adds: conversation monitoring, model fine-tuning, new intent coverage, and usage analytics. Data Analytics and Dashboarding. Launch: a connected dashboard pulling live data from your ad platforms, CRM, and commerce tools with automated reporting. Eclipse adds: new data source connections, metric updates, and proactive anomaly alerts. AI Consulting and Implementation. Launch: operations audit, ranked opportunity shortlist with impact estimates, tool recommendations, and 1 working automation shipped to production. Eclipse adds: ongoing implementation, team training, and quarterly strategy reviews.
Yes, and that is the most common path. Launch gets a working system into production quickly so you can see real results before committing to a retainer. Once the value is clear, most clients move to Eclipse to keep building. No lock-in, no penalty for starting small.
Most projects complete in 2 to 3 weeks from kick-off. Complex builds involving multiple system integrations or advanced AI workflows can run to 4 weeks. We commit to delivering a working system in under a month. Comparable agencies typically spend 4 to 6 months on work we finish in weeks.
Every engagement moves through 5 stages: first conversation, scoping and build, structured feedback, deployment and handover, then ongoing improvement. Each stage has a clear output and a sign-off point. You are never left wondering what is happening or what comes next. During the build, most clients check in weekly. Some prefer daily updates. We match whatever rhythm works for your team.
Always. We ship working software for your review from the very first sprint. Most clients bring their teams into testing from sprint 1. We encourage it. A surprise at launch is a failure of process, not an inevitability.
Every project includes a 30-day post-launch support window at no extra cost. After that, most clients move to a retainer for ongoing improvement, monitoring, and new initiatives. AI systems get better with real-world use. The engagement tends to become more valuable over time, not less.
Your product can be built in any language. For websites, apps, and conversational AI, we use LLM-based translation with high accuracy across Arabic, Spanish, French, Hindi, and others, whether you need a single-language product or full multi-language support. Our client team works in English as the primary company language, with additional capability in Hindi and Malayalam. If your preferred language is outside those 3, reach out. We bring in the right language support for every project so communication stays clear and your project moves without gaps.
Iyara Labs is model-agnostic. We work with OpenAI, Anthropic Claude, Google Gemini, Mistral, and open-source models, choosing what fits the specific problem rather than what we have a commercial reason to recommend. The same goes for infrastructure: AWS, Google Cloud, Azure, or your existing stack. We have no vendor relationships that skew our recommendations.
Yes. Integration with your existing stack is always the first option we look at. We connect to CRMs including HubSpot, e-commerce platforms including Shopify, analytics tools including Mixpanel, payment systems including Stripe, EHR and billing systems, ad platforms, and most standard REST APIs. Our WhatsApp bots run on the official Meta Business API, making them stable, compliant, and not at risk of being shut down. When we build custom, it is because an existing integration would limit your business, not because building custom is easier for us. That decision is always made with full transparency about the trade-offs.
No, and we prefer not to when an integration does the job cleanly. We connect to existing platforms, APIs, and tools wherever they fit. We build custom only when an off-the-shelf option would require your business to work around its constraints rather than your own. That decision is always explained clearly, with the trade-offs on the table.
Data security is a baseline requirement, not a negotiation point. Our solutions are built in line with SOC 2 controls and GDPR principles, supporting clients who need to meet those standards. We work within your existing data governance framework and can deploy entirely on-premises or within your own cloud to keep sensitive data fully under your control. We have delivered HIPAA-compliant systems for US healthcare clients and built for finance and government where confidentiality requirements are strict.
Yes, standard practice. An NDA is signed before any meaningful discovery work begins. All engagements run under a formal contract with clear deliverables, payment terms, and IP ownership provisions. You own everything we build. We have worked in healthcare, finance, and government where confidentiality requirements are non-negotiable, and legal agreements are never a reason to delay getting started.
Iyara Labs works with startups, SMBs, and enterprise organisations, typically from 5 to 5,000 employees, though scope matters more than headcount. We have built for funded startups and publicly listed companies. What they share: a genuine commitment to change and the organisational readiness to follow through. We are not the right fit for companies that want to experiment without intending to implement.
That is what the first call is for. You do not need a spec, a budget, or a clear brief. Come with a problem, a frustration, or an ambition. We help shape it into something concrete and buildable. Most of our best work started as a vague sense that something could work better. That is enough.
Yes. For qualified engagements, we connect you with reference clients who have agreed to speak with prospects. We would rather you hear from the people who have worked with us directly.
Some questions are better asked directly.
Thirty minutes with us answers more than any FAQ.
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