Managed each month
- Every Autopilot managed-service allowance
- Monitoring for the two included workflows
- One adjustment to an existing included workflow each month
- Monthly workflow runs, exceptions, and next-priority record
Scope boundaries
- The statement of work fixes departments, workflows, integrations, training, data access, and delivery phases
- Managed service does not include a new workflow, department, integration, or data source
Payment: The $1,500 paid systems assessment is credited in full when implementation is signed within 30 calendar days after assessment delivery. It is a standalone deliverable and not refunded otherwise. Transform starts at $9,500 in total, not $9,500 plus the assessment. Implementation phases are paid before each phase begins. Managed service is billed monthly in advance.
Initial term: Six months, then month to month with 30 days' written notice.
Separate costs: Hosting, messaging, data tools, software, model usage, and applicable taxes are separate.