Are these starting prices or fixed prices?
Engine through Autopilot are fixed prices for the published base scope. Work outside those limits receives a fixed quote before work starts. Transform is priced from the published entry point and receives a fixed implementation quote after its paid assessment.
Why is managed service required?
Setup creates the platform. The initial managed term provides the observation, corrections, content changes, and measurement needed after real customers and AI assistants begin using it.
Can we cancel the managed service?
Yes. The initial term is three months for Engine, Presence, and Engage, and six months for Autopilot and Transform. After that, it continues month to month with 30 days' written notice before the next invoice.
What costs are separate?
Applicable taxes and third-party hosting, messaging, model, software, and usage charges are separate and approved before purchase. Client-owned direct billing is preferred.
What happens if the scope changes?
Iyara documents the change and its fixed cost before doing the extra work. No surprise hours or retroactive invoice items are added.
What counts as a covered critical fix?
A critical fix is a production-stopping defect in Iyara-delivered functionality. It does not cover a new feature, a client-made change, a third-party outage, an exhausted usage allowance, or a platform change outside Iyara control. Those are scoped and quoted separately before any work starts.
How does the Transform assessment credit work?
The $1,500 assessment is part of the setup price when implementation is signed within 30 calendar days after assessment delivery. Otherwise it remains a paid standalone assessment.
Does Iyara guarantee that an AI assistant will recommend us?
No. Iyara builds and improves the signals AI assistants can verify, measures changes, and reports what happened. No provider controls an independent AI assistant's final response.